- Supervise the IT Capstones team, which consists of 17 Evaluators, Senior Evaluators, and Lead Evaluators.

- Monitor team KPIs (Key Performance Indicators) and job queue.

- Act as a point-of-contact for other teams within WGU, including Instruction and Program Development.

- Perform Quality Checks of evaluations for each team member.

- Review resumes, interview job applicants, and participate in hiring decisions.

- Host welcome meetings with new team members.

- Train team members on how to evaluate new assessments and create training videos.

- Update Course Resource Documents (CRDs).

- Provide specific, helpful, and timely feedback on students' Capstone performance assessments, which include project proposals, reports, documentation, test plans, videos, applications, data products, repositories, and websites.

- Contribute to workshops/projects for course and assessment development/redevelopment.

- Participate in team meetings and assist manager with creating meeting agenda.

- Evaluate assessments for the following undergraduate and graduate Capstone courses:

       C498 - Master of Science in Information Technology Management (MSITM) Capstone
       C769 - IT Capstone Written Project
       C868 - Software Development Capstone
       C964 - Computer Science Capstone
       D195 - Data Management/Analytics Undergraduate Capstone
       D214 - Data Analytics Graduate Capstone
       D424 - Software Engineering Capstone
       D502 - Data Analytics Capstone

- Led a team of 27 Evaluators and Senior Evaluators.

- Answered questions from Evaluators about performance assessments and Course Resource Documents (CRDs).

- Handled student appeals of performance assessment scores. Used professional judgment to decide on the outcome of appeals.

- Reviewed submissions that were referred to management for originality concerns or problems getting an application to run.

- Created and maintained a set of guides for building, running, and troubleshooting performance assessments that involve creating an application/program.

- Performed audits of evaluations for quality assurance.

- Trained new Evaluators and created training videos.

- Interviewed job applicants.

- Provided specific, helpful, and timely feedback on students' performance assessments, which included reports, projects, proposals, videos, website prototypes, programs, and applications.

- Nominated students for Excellence Awards based on assessment performance.

- Referred student assessments to Originality and Professional Communication departments as necessary.

- Participated in team/department meetings, CRD development, and calibration exercises.

- Performed audits of evaluations for continuous improvement.

- Contributed to workshops for course and assessment design.

- Evaluated assessments for the following courses:

       C170/D427 - Data Management: Applications
       C188/D284 - Software Engineering
       C195 - Software II: Advanced Java Concepts
       C482 - Software I: Object-Oriented Application Development
       C773/D279 - User Interface Design
       C856 - User Experience Design
       C867 - Scripting and Programming: Applications
       C868 - Software Development Capstone
       C950 - Data Structures and Algorithms II
       C951 - Introduction to Artificial Intelligence
       C964 - Computer Science Capstone
       C968 - Software I: C#
       C969 - Software II: Advanced C#
       D191 - Advanced Data Management
       D195 - Data Management/Analytics Undergraduate Capstone
       D197 - Version Control
       D205 - Data Acquisition
       D206 - Data Cleaning
       D208 - Predictive Modeling
       D211 - Advanced Data Acquisition
       D277 - Front-End Web Development
       D280 - JavaScript Programming
       D287 - Java Frameworks
       D288 - Back-End Programming
       D308 - Mobile Application Development (Android)
       D387 - Advanced Java
       D424 - Software Engineering Capstone
       D480 - Software Design and Quality Assurance

- Provided specific, helpful, and timely feedback on students' performance assessments, which included reports, projects, proposals, videos, website prototypes, programs, and applications.

- Nominated students for Excellence Awards based on assessment performance.

- Referred student assessments to Originality and Professional Communication departments as necessary.

- Assisted management with handling Originality concerns and with getting problematic student applications to run.

- Assisted with handling student appeals and troubleshooting colleagues' IDE setups.

- Acted as a subject matter expert to evaluate the alignment of performance assessments with course content and assisted with creating Course Resource Documents.

- Collaborated with Course Instructors to create student-facing and Evaluator-facing unit tests for programming courses.

- Provided specific, helpful, and timely feedback on students' performance assessments, which included reports, projects, proposals, videos, website prototypes, programs, and applications.

- Nominated students for Excellence Awards based on assessment performance.

- Referred student assessments to Originality and Professional Communication departments as necessary.

- Assisted with handling student appeals.

- Acted as a subject matter expert to evaluate the alignment of performance assessments with course content and to assist with creating Course Resource Documents.

- Developed and tested software written in C++ and FORTRAN for debris pattern prediction and blast effects analysis.

- Developed GUIs using Qt.

- Performed research on statistical methods and software packages as needed to meet project objectives.

- Compared the software output with the output of other software and field test results.

- Wrote Python and MATLAB scripts for data analysis.

- Used Paraview to create 3D images and animations for data visualization.

- Created plots for data visualization.

- Assisted with data collection for field tests.

- Catalogued material tiles.

- Documented work on various projects in technical reports.

- Gave presentations on project progress to project managers and to the entire company.

- Modeled release of a biological agent using HPAC (Hazard Prediction and Assessment Capability) software to determine the release parameters/weather conditions required to reach the target building protection factor; prepared PowerPoint presentation with findings and recommendations for the Department of Homeland Security.

- Performed and analyzed a set of HPAC runs to determine whether lookup table data could be reliably extrapolated for other parameter values.

- Performed research and compiled data on livestock/crop pathogens and existing agricultural disease models for use in the newly developed Agricultural Terrorism Risk Assessment (AgTRA) model.

- Modified and tested C++ software to add new radiological Public Health Response (PHR) methodology.

- Added GUI and back-end functionality according to specifications in C#/XAML tools used by the Department for Homeland Security, including: correcting and updating a page that allows users to graphically create and modify event trees, designing and implementing a parameter display/input window, modifying selection menus/buttons.

- Modeled release of an agent inside of a building using CONTAM software and compared concentration and dosage results to those of a Terrorism Risk Assessment model; troubleshooted problems with model.

- Performed chemical release simulations using an expanding zone model implemented in Excel; contributed to technical report.

- Used Visual Basic to modify Excel spreadsheets to create XML files, batch scripts, and file directories.

- Performed HPAC batch runs on blades using Windows Cluster Manager to create lookup tables; performed quality assurance on lookup table data; calculated contours for use in the HPAC software using Excel.

- Wrote Python scripts to convert between file formats.

- Reviewed technical reports for spelling and grammar; added references using EndNote.

Performed computational modeling of experimental allergy data relating to antibody-allergen aggregation generated by the New Mexico Center for Spatiotemporal Modeling of Cell Signaling. This position ended upon my graduation in December 2015.

Temporary position where I collaborated with developers of NFsim scientific software to correct bugs in the C++ code. This software models physicochemical processes using stochastic biochemical rule-based modeling.

Edited and revised physics-related journal manuscripts for non-native English speakers.
My work received the highest satisfaction score possible from clients.

Collected data, performed calculations, and modified a transfer matrix method code written in FORTRAN to improve its accuracy. This code is a finite element code that uses discretized Maxwell's equations to calculate optical properties for various nanostructure geometries.

Graded student assignments for a Chemical and Nuclear Engineering Analysis course. Collaborated with faculty to update and manage grade sheet.

Performed laboratory work to assess the performance of the Waste Isolation Pilot Plant. Specifically, my duties included:

- operating an ion chromatography (IC) system
- operating an inductively coupled plasma atomic emission spectroscopy (ICP-AES) system
- operating a centrifuge
- operating a coulometer
- pipetting
- preparing dilutions
- taking liquid samples
- cleaning metal coupons
- weighing various types of samples
- grinding samples for analysis in the X-ray diffractometer
- cleaning lab ware
- recording data in lab notebooks
- organizing lab chemicals and maintaining database of chemicals

Used C++ program and VASP to model amorphous silicon for use in studying point defects. Added functionality to C++ program.

Tutored undergraduate mechanics students in small groups. Graded class assignments.

Evaluated class assignments for Calculus II, Calculus III, and Differential Equations courses. Reviewed faculty material for errors.

Fabricated and tested metal contacts on gallium arsenide wafers grown using molecular beam epitaxy. Performed photo-etching tests on the wafers.

Performed laboratory work to assess the performance of the Waste Isolation Pilot Plant. Specifically, my duties included:

- operating an ion chromatography (IC) system
- operating an inductively coupled plasma atomic emission spectroscopy (ICP-AES) system
- operating a centrifuge
- operating a coulometer
- pipetting
- preparing dilutions
- taking liquid samples
- cleaning metal coupons
- weighing various types of samples
- grinding samples for analysis in the X-ray diffractometer
- cleaning lab ware
- recording data in lab notebooks
- organizing lab chemicals and maintaining database of chemicals

Evaluated class assignments for Calculus II, Calculus III, and Differential Equations courses. Reviewed faculty material for errors.